They asked me for the PIN of my Digital Voucher: can I communicate it?
The OnShop PIN must never be communicated to third parties, [...]
Will I be asked for personal information when I use Digital Vouchers?
The use of Digital Vouchers does not provide for any [...]
Can I get a refund of the Digital Vouchers?
OnShop Digital Voucher is non-refundable.
Where can I find the sites enabled to pay with OnShop Digital Vouchers?
You can find the sites that accept OnShop Digital Vouchers [...]
What is the TOTP code?
The TOTP code (Time-based One Time Password) is a password [...]
I have purchased OnShop Digital Vouchers for a value lower than the amount of the product I want to purchase
For the purchase to be successful, it is necessary to [...]
Can I purchase products abroad with Digital Vouchers?
You can use OnShop Digital Vouchers on all the sites [...]
How can I use my remaining credit?
You can use your remaining credit to make other purchases [...]
How can I check the credit available on my OnShop voucher?
To find out the remaining amount of your On Shop [...]
What are the spending limits applied to Digital Vouchers?
The maximum spending limit applied to OnShop Digital Voucher is [...]